Welcome to simcockbiostat.co.uk (hereinafter referred to as “this website”, “we” or “simcockbiostat.co.uk”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit and use simcockbiostat.co.uk.
- Information We Collect
When you use this website, we may collect the following information:
Name
Email address
Phone number (if provided)
Shipping and billing address
Order information
Payment-related information (the payment process is securely handled by a third-party payment service provider)
Information provided when communicating with customer service
Device information, IP address, browser type, and website usage data
- Use of Information
The information we collect is primarily used for:
Processing and fulfilling orders
Providing customer support services
Sending order confirmations and logistics notifications
Responding to inquiries and after-sales requests
Improving website functionality and user experience
Preventing fraud and ensuring transaction security
Complying with legal and regulatory requirements
- Payment Information
To ensure payment security, we do not store your complete bank card information. All payment transactions are processed through secure third-party payment service providers and protected with industry-standard encryption technology.
- Cookie Technology
This website may use cookies and similar technologies to:
Remember your preferences
Improve website performance
Analyze website traffic
Improve user experience
You can manage or disable cookies through your browser settings, but some website functions may be affected.
- Information Sharing
We will not sell, rent, or trade your personal information.
We may disclose necessary information to third parties in the following circumstances:
Logistics and delivery service providers
Payment processing service providers
Website operation and technical support service providers
When required by laws and regulations or by government agencies
All partners may only use your information to the extent necessary to provide the relevant services.
- Data Security
We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or loss.
However, internet transmission cannot be guaranteed to be 100% secure, therefore we cannot guarantee the absolute security of all data transmissions.
- Data Retention
We retain your personal information only for the period required to achieve the purposes described in this policy or by law. After the necessary period has elapsed, we will securely delete or anonymize the relevant data.
- Your Rights
Under applicable law, you may have the following rights:
Access your personal information
Correct inaccurate information
Delete personal information
Restrict or object to certain data processing activities
Request a copy of the data
Withdraw your granted consent
To exercise the above rights, please contact us using the contact information below.
- Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites and recommend that you review their privacy policies.
- Children’s Privacy
This website does not sell products to children under the age of 13 or actively collect children’s personal information. If we discover that a child has submitted personal information without the consent of their guardian, we will take reasonable measures to delete it.
- Policy Updates
We reserve the right to modify this Privacy Policy at any time. The updated policy will be posted on this page and will take effect from the date of posting.